🇬🇧 FAQ: Activate Integration (Cheat Sheet)

✅ Activating the MERGEPORT Integration

To successfully integrate a restaurant with MERGEPORT, please follow these four steps:

1️⃣ Add Restaurant in MERGEPORT

Go to controller.mergeport.com and click “Add Restaurant” on the homepage.
➤ Enter the restaurant name and save.
🔐 This will automatically generate access credentials and create an API Key for the restaurant.

2️⃣ Activate the POS System

Insert the generated API Key into the POS system or apply any additional POS-specific configuration if needed.

3️⃣ Configure Ordering Platforms

After creating the restaurant, go to the “Configuration” section:

  • Top right: API Key for the POS connection
  • Bottom right: Overview of connected ordering platforms

➡️ Initially, the platform list is empty. Click the “+” button to add the desired platforms. All necessary activation steps will be displayed.

4️⃣ Activate Ordering Platforms

📦 Lieferando

– Enter the restaurant’s Lieferando customer number in the MERGEPORT Controller
– Request activation of the POS API to MERGEPORT:
➤ Call Lieferando Support or email partner@lieferando.de
➤ Details: mergeport.com/lieferando-sales

🟦 Wolt

– Log in using the operator’s Wolt account
– Either click “Login” in the Controller or copy the login URL and share it with the restaurant

🍔 Uber Eats

– Log in using the operator’s Uber Eats account
– Either click “Login” in the Controller or copy the login URL and share it with the restaurant

🍽️ Foodora

– Enter the four-digit Foodora customer number in the MERGEPORT Controller
– This automatically triggers the activation process

Do you need help?

We got your back

If anything is unclear or you hit a roadblock during setup, don’t worry — we’re here to help.
Just send us a message via our contact form or email support@mergeport.com. Our team will get you back on track quickly.